Accreditation сenter for quality in healthcare

ABOUT US

ACCREDITATION OF MEDICAL ORGANIZATIONS

The Accreditation Center for Quality in Healthcare (Public Association of Surveyors and Consultants in the field of Healthcare Accreditation) is the only accrediting body of medical organizations accredited by the Ministry of Health of the Republic of Kazakhstan

Today, the Accreditation Center for Quality in Healthcare is the main developer of accreditation standards and procedures of accreditation, as well as a body that conducts accreditation surveyor trainings

MISSION

«Improvement of patient safety and competitiveness of medical organizations»

VISION

«Accrediting body – as a center for the implementation of the world’s best practices in the field of patient safety»

VALUES

❖ Pursuit of excellence
❖ Teamwork, partnership
❖ Professionalism
❖ Transparency

❖ Objectivity
❖ Benefit to society

STATE FUNCTION

In November 2019, as part of the implementation of the State Program for 2016-2019 on the Development of Healthcare of the Republic of Kazakhstan “Densaulyk”, and the strategic plan of the Republican Center for Healthcare Development (hereinafter – RCHD), the third (final) stage of the phased transfer of the accreditation of medical organizations function was completed- the segregation of the Accreditation Center to the non-state sector.

According to the order of the Ministry of Health of the Republic of Kazakhstan No. 252 dated October 29, 2019, the Public Association of Surveyors and Consultants in the field of Healthcare Accreditation (hereinafter – the Association) is accredited by the authorized body as an accrediting body based on the minute’s decision of the United Quality Commission of the Ministry of Health of the Republic of Kazakhstan dated October 17, 2019 No. 75.

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INTERNATIONAL RECOGNITION

The Association is the first organization in the Commonwealth of Independent States, accredited by the International Society for Quality in Healthcare (hereinafter – ISQua) as an accrediting body. The ISQua certificate proves that the internal and external processes of the Association meet the highest international requirements.

The accreditation standards and surveyor training program of the Association are also accredited by ISQua, which testifies to the high level of standards and surveyors conducting accreditation surveys

SURVEYORS AND EMPLOYEES

The members of the Association and staff are certified specialists in the field of accreditation who have been trained in the following international organizations

  • WHO (World Health Organization)
  • UNICEF (United Nations International Children’s Emergency Fund)
  • ISQua (International Society for Quality in Health Care)
  • JCI (Joint Commission International)
  • AC (Accreditation Canada)
  • AGI (American Gulf International), AIHQ (American Institute for Healthcare Quality)
  • CSIH (Canadian Society for international Health)

80% of employees have a master’s degree in foreign universities and Nazarbayev University, 1 employee is a certified surveyor of Accreditation Canada.

In addition, the association’s members and staff have international consulting and auditing experience and are the developers of national accreditation standards that have been endorsed by the International Society for Quality in Health Care, an internationally recognized healthcare quality community

INDICATORS OF STATE PROGRAM ON HEALTHCARE DEVELOPMENT FOR 2020-2025

  • 2021 – 45% medical organizations;
  • 2022 – 50% medical organizations;
  • 2023 – 60% medical organizations;
  • 2024 – 70% medical organizations;

COST OF THE ACCREDITATION

Improving pricing policy

Reducing the cost of accreditation service for medical organizations. Starting from November 15, 2019, the cost of accreditation survey was reduced by 12%.

Increasing payment for surveyors.

PROFESSIONAL DEVELOPMENT

  • Improving performance quality of the surveyors
  • Training of medical organizations’ staff and surveyors.
  • Engaging overseas consultants for international projects

POSTACCREDITATION MONITORING

Strengthening post-accreditation monitoring and focus surveys

QUALITY INDICATORS

CODE OF CONDUCT

The Code of  Conduct of the Accreditation Center is mandatory for all surveyors and employees of the Center to follow

INTERNATIONAL PARTNERSHIP

  1. American Gulf International (USA)

  2. “National Institute of Quality” of the Federal Service for Surveillance in Healthcare (Russia)

  3. Center for Public Health and Reforms of the Ministry of Health of the Republic of Azerbaijan

  4. “European Medical Center” (Ukraine)

СПИСОК ПРЕДСТАВИТЕЛЕЙ МЕДИЦИНСКИХ ОРГАНИЗАЦИЙ НА НАГРАЖДЕНИЕ